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  • The OneVu Digital Platform
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    • Council Tax
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      • Northgate
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      • Civica
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      • Civica
      • Northgate
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      • Xantura - RBV
      • Transunion - RBV
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    • Address Look Ups
      • Ordnance Survey - Places API
      • Loqate
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      • Microsoft Bookings
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      • Content Management - Simple
        • Adding static content
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        • High Level Conditions
          • Simple true / false rules
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        • Importing a silo
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    • Introduction
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      • Set up
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  • 🗺️Your Area
    • Introduction
    • Community Directory
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  • ☁️OneVu API
    • Introduction
    • Methods
  • 📘My Area Directories
    • Presentation
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    • Adding records to an empty directory
    • Adding a URL endpoint to an API Directory & Hybrid Directory
    • Importing a CSV file to a Hybrid Directory
    • Importing a CSV file to a Hybrid Directory
    • Configure My Area Directory Display Component
    • Configure My Area Directory Component
    • Configure My Area Directory Component
    • Configure My Area Directory Component
    • Configure My Area Directory Container/Directory Groups component
    • Configure My Area Directory Container/Directory Groups component
    • Configure My Area to display in OneVu
  • ✅OpenProcess
    • Introduction
    • My tasks
    • Supervise Tasks
    • Search Processes
    • Start Process
    • Abandon a Process
    • Process Retention Periods
    • Building Processes
      • Your first process
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        • Auto-completing steps
        • Branches
        • REST API Steps
          • Worked example
      • Actions
        • IEG4 Emails
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        • GOV.UK Notify SMS
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        • Messenger Messages
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    • 🛠️Set Up
      • Fields
      • Categories
      • Groups
        • Permissions
      • Users
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    • 💾Export to CSV
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      • Cases Functionality
      • Process Branches
        • Nested Branches
        • Multiple Conditions
        • Advanced Conditions
      • Work allocation in branches
      • Choice Fields
      • Mandatory Fields
      • Branches - Search Processes
      • OneVu - Track my Requests
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        • Worked Example
      • Worked Example - Simple
      • Worked Example - Advanced
    • 🔀OpenProcess EDMS
      • Document Indexing
        • Multiple Indexing Queues
      • Bulk Document Import
      • Create a Document
      • Set Up
        • Document Types
        • Document Templates
          • Headers
          • Footers
          • Stylesheets
          • Templates Admin/Use
        • Service Areas
        • Account Extracts
          • User Functionality
          • IT Facing Functionality
  • ☁️OpenProcess API
    • Introduction
    • Getting an API Key
    • Methods
    • Webhooks - REST API Steps
  • 📈Reporting
    • OneVu
    • CS Vu
    • OpenProcess
    • Reporting Database
  • 💏Community Content
    • OneVu
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        • Capita Content
        • Civica Content
        • Northgate Content
        • Sample Demo Content
      • Benefits
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        • Civica Content
        • Northgate Content
      • Business Rates
        • Capita Content
        • Civica Content
        • Northgate Content
      • Licensing
        • IDOX Uniform Content
      • Housing
        • Northgate Rents Content
        • Northgate Repairs Content
    • eDesigner
    • OpenProcess
      • Council Tax
      • Benefits
      • Business Rates
      • Building Control
      • Adult Social Care
      • Licensing
      • Planning
      • Street Name and Numbering
      • Complaints
      • Housing
      • Waste
      • Environmental Health
      • Streets and Parks
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  1. OpenProcess
  2. Building Processes

Your first process

PreviousBuilding ProcessesNextStep Set Up

Last updated 3 years ago

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OK, you've got the job of building a process and you want to know how. That's what this guide will walk you through.

First, you need to ensure that whomever set you up in the system has given you the appropriate permission.

In order to build processes you need the Process Definition Administration permission.

Process Set up

Next, go to the 'Set up' screen and click the Processes option as shown here:

Click on the Manage button and you'll be taken to the screen that shows all of the processes for your organisation and where you can click to add a new one:

Click on the 'ADD' button and you've started building your first process.

You'll be presented with four tabs:

Process Details

The first of which is the 'Details' tab and in this process you set:

  • The Name of the process*

  • The Description of the process*

  • The Code (this is just a code you need to give to make the process unique)

  • Account Type - there is currently only one Account Type, which is accounts in OneVu (OneVault)

  • Geotag field - where a process involves geolocation data it is possible to set a field of data, generally passed from an online form, which will hold this.

* The name and description added here will be presented to citizens online if this is trackable in OneVu. So be careful to ensure the name and description are sensible and clear.

Once you've done this you're ready to get into creating the actual stages (steps) of the process.

It will always save you time if you think about what your process will look like and should do before you start building it

Service Area - enables you to link a process to a given service area within the council and is really used where OpenProcess EDMS is licensed. Because to limit which users see which processes is controlled using rather than Service Area.

Searchable by Group enables one to set a cohort of users assigned to a group that can search for this process in the screen. I.e. you can limit which users can search for this process in the Search processes screen.

Updatable by Group enables one to set a group of users that are permitted to take action on processes within the screen without needing to assign it to themselves first.

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Groups
Search processes
Search processes
Process Set Up option
List of your processes and how to Add one
Process Details