Civica

Unlike traditional, silo (council department) specific self-service portals you are in control of:

• What content shows

• How it shows I.e. the layout and style of the content

• When it shows I.e. you can add conditional rules to show/hide content based upon criteria

Registration Details

The following security answers are required in order to register for the Capita Benefits self serve integration:

• Surname

• National Insurance Number

• Claim Reference

• House Number

• Postcode

What does it provide?

The service enables Benefit Claim information on:

• Next Payment/Last Payment Details,

• Award Amounts,

• Statement of Calculation Data,

• Overpayment Details

• Benefit Notifications

To be provided to claimants.