Introduction

Your Area has been designed with one key focus in mind: Prevention.

Prevention of duplicate/triplicate requests and prevention of long term issues getting worse and resulting in more costly social care/health service provision being required.

This is provided by two distinct functions initially.

1. Your Area - Community Directory

More details on the service directory are below but fundamentally the prevention element here is that users are able to easily find services on their doorstep that could be provided by local charities, voluntary organisations and also council / NHS commissioned services.

As a consequence someone with an alcohol problem might get help they need before they become homeless. Or someone find out about a community club to make friends so they are not going to their GP simply as they're lonely.

2. Your Area - Issues

This is covered in the next tab but with this element of Your Area a user can easily see issues that the council has already been told about and thus not report an issue the council already knows about.

The next two chapters will walk through the functionality of each.