MyAccount
Last updated
Was this helpful?
Last updated
Was this helpful?
My Account is a great function that is unique to OneVu in local government. It enables one to link my favourite content from any department into my very own personalised view.
Before a citizen has 'pinned' anything to their own dashboard, it will be blank. However, via the OneVu Setting:
My Account empty message
It is possible to add a message to present to customers what they can put in there and 'sell' the function. The following illustrates and example of this.
HTML and embedded CSS can be added via the setting "My Account empty message" for richer messaging like above.
In order to add content to 'My Account':
a) The functionality must be enabled by IEG4 Support - please do so here if the the functionality is not visible:
b) Click to add it / remove it with the buttons as shown below:
I.e. The buttons below each piece of content will reflect the current status of it. If it has already been added to 'My Account' it will say 'Remove from My Account' and vice versa.
Once a citizen has done this they'll be able to see their own pinned content. Below someone has data coming from back office Council Tax and Housing Repairs applications to populate their own My Account Dashboard:
