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Complaint Stage 1
Council
What is the process department
What is the process
What is the purpose/outcome of the process
Process Diagram

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Community Content

OpenProcess

Complaints

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Complaint Stage 1

Council

What is the process department

Corporate Services

What is the process

Complaints - First Stage

What is the purpose/outcome of the process

To enable citizens to track the progress of their first stage complaint and to ensure the appropriate steps are taken / department assigned etc..

Process Diagram

The following outlines the process in South Cambridgeshire Council:

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