Capita
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Unlike traditional, silo (council department) specific self-service portals you are in control of:
What content shows
How it shows I.e. the layout and style of the content
When it shows I.e. you can add conditional rules to show/hide content based upon criteria
In order to access data the citizen needs to answer some security questions.
The security questions for this functionality are:
Last name
Account Number
Postcode
The service enables Council Tax account information on:
Balances,
Instalments,
Recovery,
Billing,
Discounts,
Exemptions
To be provided to citizens.
The following Data Items are available to use with Capita Council Tax:
Account Details
Token
Description
Type
Id
Account number
String
ClaimId
Claim reference linked
String
IsOnBenefit
Is On Benefit
Boolean
ProhibitOnlineSPD
Prohibit Online SPD
Boolean
LiableType
Liable Type
String
LeadLiablePosition
Lead Liable Position
String
ReminderFlag
Reminder Flag
Boolean
RefundFlag
Refund Flag
Boolean
LinkedAccountsFlag
Linked Accounts Flag
Boolean
ContactDetail
Token
Description
Type
EmailAddress
Email Address
String
Type
Contact Type
String
Number
Contact Number
String
PropertyDetail
Token
Description
Type
Reference
Property Reference
String
Band
Property Band
String
AddressDetail
Token
Description
Type
Line1
Address Line 1
String
Line2
Address Line 2
String
Line3
Address Line 3
String
Line4
Address Line 4
String
PostCode
PostCode
String
Summary
Address Summary
String
Payment Method
Token
Description
Type
Description
Description
String
AccountName
AccountName
String
AccountNumber
AccountNumber
String
SortCode
SortCode
String
TransactionDetail
Statement
Token
Description
Type
AccountBalance
Account Balance
Decimal
YearId
Year Id
DateTime
TotalDebit
Total Debit
Decimal
TotalAllowances
Total Allowances
Decimal
TotalCosts
TotalCosts
Decimal
TotalLumpDisc
TotalLumpDisc
Decimal
TotalBenefit
TotalBenefit
Decimal
TotalPayments
TotalPayments
Decimal
TotalRefunds
TotalRefunds
Decimal
TotalWriteOff
TotalWriteOff
Decimal
NetBalance
NetBalance
Decimal
Payments
Token
Description
Type
PostedDate
Posted Date
DateTime
PostedDateFormatted
Posted Date Formatted
String
TransCode
TransCode
String
TransDescription
TransDescription
String
TransAmount
TransAmount
Decimal
TransAmountFormatted
TransAmount formatted 2 decimals
String
Reference
Reference
String
Year
Year Id
DateTime
YearNo
Year
String
CurrentFYPayments
Token
Description
Type
PostedDate
Posted Date
DateTime
PostedDateFormatted
Posted Date Formatted
String
TransCode
TransCode
String
TransDescription
TransDescription
String
TransAmount
TransAmount
Decimal
TransAmountFormatted
TransAmount formatted to 2 decimals
String
Reference
Reference
String
Year
Year Id
DateTime
YearNo
Year
String
LastPayment
Token
Description
Type
PostedDate
Posted Date
DateTime
PostedDateFormatted
Posted Date Formatted
String
TransCode
TransCode
String
TransDescription
TransDescription
String
TransAmount
TransAmount
Decimal
TransAmountFormatted
TransAmount formatted 2 decimals
String
Reference
Reference
String
Year
Year Id
DateTime
YearNo
Year
String
Bill Detail
Token
Description
Type
DueDate
Due Date
DateTime
CurrentAmount
Current Amount
Decimal
ChargedAmount
Charged Amount
Decimal
FutureInstalments
Token
Description
Type
DueDate
Due Date
DateTime
CurrentAmount
Current Amount
Decimal
ChargedAmount
Charged Amount
Decimal
Discount Detail
Token
Description
Type
From
Discount From
DateTime
To
Discount To
DateTime
Type
DiscountType
String
ExemptDescription
ExemptDescription
String
LocalDescription
LocalDiscDescription
String
Disabled
Disabled
DateTime
Disregard details
Token
Description
Type
Name
Name
String
CodeDesription
Code Description
String
FromDate
FromDate
DateTime
CourseName
CourseName
String
CourseRef
CourseRef
String
WheelChair
WheelChair
Boolean
Kitchen
Kitchen
Boolean
Bathroom
Bathroom
Boolean
Room
Room
Boolean
Linked account detail
Token
Description
Type
AccountId
Account Id
String
AccountBalance
Account Balance
Decimal
AddressLine1
Address Line 1
String
AddressLine2
Address Line 2
String
AddressLine3
Address Line 3
String
AddressLine4
Address Line 4
String
PostCode
PostCode
String
AddressSummary
Address Summary
String
Documents
Token
Description
Type
Title
Document title
String
Type
Document type
String
Url
Document download url
String
Date
Document date
DateTime
DateString
Document date (string)
String