Capita

Unlike traditional, silo (council department) specific self-service portals you are in control of:

  • What content shows

  • How it shows I.e. the layout and style of the content

  • When it shows I.e. you can add conditional rules to show/hide content based upon criteria

Registration

In order to access data the citizen needs to answer some security questions.

The security questions for this functionality are:

  • Last name

  • Account Number

  • Postcode

What does it provide?

The service enables Council Tax account information on:

  • Balances,

  • Instalments,

  • Recovery,

  • Billing,

  • Discounts,

  • Exemptions

To be provided to citizens.

Data Items

The following Data Items are available to use with Capita Council Tax:

Account Details

Token

Description

Type

Id

Account number

String

ClaimId

Claim reference linked

String

IsOnBenefit

Is On Benefit

Boolean

ProhibitOnlineSPD

Prohibit Online SPD

Boolean

LiableType

Liable Type

String

LeadLiablePosition

Lead Liable Position

String

ReminderFlag

Reminder Flag

Boolean

RefundFlag

Refund Flag

Boolean

LinkedAccountsFlag

Linked Accounts Flag

Boolean

ContactDetail

Token

Description

Type

EmailAddress

Email Address

String

Type

Contact Type

String

Number

Contact Number

String

PropertyDetail

Token

Description

Type

Reference

Property Reference

String

Band

Property Band

String

AddressDetail

Token

Description

Type

Line1

Address Line 1

String

Line2

Address Line 2

String

Line3

Address Line 3

String

Line4

Address Line 4

String

PostCode

PostCode

String

Summary

Address Summary

String

Payment Method

Token

Description

Type

Description

Description

String

AccountName

AccountName

String

AccountNumber

AccountNumber

String

SortCode

SortCode

String

TransactionDetail

Statement

Token

Description

Type

AccountBalance

Account Balance

Decimal

YearId

Year Id

DateTime

TotalDebit

Total Debit

Decimal

TotalAllowances

Total Allowances

Decimal

TotalCosts

TotalCosts

Decimal

TotalLumpDisc

TotalLumpDisc

Decimal

TotalBenefit

TotalBenefit

Decimal

TotalPayments

TotalPayments

Decimal

TotalRefunds

TotalRefunds

Decimal

TotalWriteOff

TotalWriteOff

Decimal

NetBalance

NetBalance

Decimal

Payments

Token

Description

Type

PostedDate

Posted Date

DateTime

PostedDateFormatted

Posted Date Formatted

String

TransCode

TransCode

String

TransDescription

TransDescription

String

TransAmount

TransAmount

Decimal

TransAmountFormatted

TransAmount formatted 2 decimals

String

Reference

Reference

String

Year

Year Id

DateTime

YearNo

Year

String

CurrentFYPayments

Token

Description

Type

PostedDate

Posted Date

DateTime

PostedDateFormatted

Posted Date Formatted

String

TransCode

TransCode

String

TransDescription

TransDescription

String

TransAmount

TransAmount

Decimal

TransAmountFormatted

TransAmount formatted to 2 decimals

String

Reference

Reference

String

Year

Year Id

DateTime

YearNo

Year

String

LastPayment

Token

Description

Type

PostedDate

Posted Date

DateTime

PostedDateFormatted

Posted Date Formatted

String

TransCode

TransCode

String

TransDescription

TransDescription

String

TransAmount

TransAmount

Decimal

TransAmountFormatted

TransAmount formatted 2 decimals

String

Reference

Reference

String

Year

Year Id

DateTime

YearNo

Year

String

Bill Detail

Token

Description

Type

DueDate

Due Date

DateTime

CurrentAmount

Current Amount

Decimal

ChargedAmount

Charged Amount

Decimal

FutureInstalments

Token

Description

Type

DueDate

Due Date

DateTime

CurrentAmount

Current Amount

Decimal

ChargedAmount

Charged Amount

Decimal

Discount Detail

Token

Description

Type

From

Discount From

DateTime

To

Discount To

DateTime

Type

DiscountType

String

ExemptDescription

ExemptDescription

String

LocalDescription

LocalDiscDescription

String

Disabled

Disabled

DateTime

Disregard details

Token

Description

Type

Name

Name

String

CodeDesription

Code Description

String

FromDate

FromDate

DateTime

CourseName

CourseName

String

CourseRef

CourseRef

String

WheelChair

WheelChair

Boolean

Kitchen

Kitchen

Boolean

Bathroom

Bathroom

Boolean

Room

Room

Boolean

Linked account detail

Token

Description

Type

AccountId

Account Id

String

AccountBalance

Account Balance

Decimal

AddressLine1

Address Line 1

String

AddressLine2

Address Line 2

String

AddressLine3

Address Line 3

String

AddressLine4

Address Line 4

String

PostCode

PostCode

String

AddressSummary

Address Summary

String

Documents

Token

Description

Type

Title

Document title

String

Type

Document type

String

Url

Document download url

String

Date

Document date

DateTime

DateString

Document date (string)

String

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