Northgate
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Unlike traditional, silo (council department) specific self-service portals you are in control of:
What content shows
How it shows I.e. the layout and style of the content
When it shows I.e. you can add conditional rules to show/hide content based upon criteria
In order to access data the citizen needs to answer some security questions.
The security questions for this functionality are:
Last name
Payment reference
Date of Birth
The service enables Housing Rent/Repairs information on:
Tenancy Details,
Property Details,
Household Details,
Contact Details,
Rent Account Details
Rent Account Transactions
Non Rent Account Details
Repair Details
Works Order details
Job Details
To be provided to tenants.