Northgate

Unlike traditional, silo (council department) specific self-service portals you are in control of:

  • What content shows

  • How it shows I.e. the layout and style of the content

  • When it shows I.e. you can add conditional rules to show/hide content based upon criteria

Registration

In order to access data the citizen needs to answer some security questions.

The security questions for this functionality are:

  • Last name

  • Payment reference

  • Date of Birth

What does it provide?

The service enables Housing Rent/Repairs information on:

  • Tenancy Details,

  • Property Details,

  • Household Details,

  • Contact Details,

  • Rent Account Details

    • Rent Account Transactions

  • Non Rent Account Details

  • Repair Details

    • Works Order details

    • Job Details

To be provided to tenants.

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