Civica

Unlike traditional, silo (council department) specific self-service portals you are in control of:

• What content shows

• How it shows I.e. the layout and style of the content

• When it shows I.e. you can add conditional rules to show/hide content based upon criteria

Registration

In order to access data the citizen needs to answer some security questions.

The security questions for this functionality are:

• Last name

• Account Number

• House Number

• Postcode

What does it provide?

The service enables Council Tax account information on:

• Balances,

• Instalments,

• Recovery,

• Billing,

• Discounts,

• Exemptions

To be provided to citizens.