OneVu - Track my Requests

When a process has branches in it, it becomes impossible to know:

a) which steps will be involved in a process and

b) what the overall target is for a process.

For example, you could have a branch that results in four different steps being possible, and each of those having a different SLA. To counter this where a process has a branch in it ONLY:

  • the current active stage and completed stages will be shown and

  • the current active stage's target will be shown.

I.e. all possible stages are not shown only those that are relevant so far. In the scenario below:

  • a completed step is shown with its completed date and

  • the currently active step has a target showing against the individual step.

But an overall target is not present because it is impossible to know what it is.

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