Capita
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Because landlords can see the details of multiple claims there is a two stage process.
1) First to register
2) A dynamic search function that checks whether than landlord is still permitted to view the details of the claim
The following security answers are required in order to register for the Capita Benefits self serve integration:
Creditor ID
Payee Name
Last Payment Amount
The service provides landlords with information on:
Next Payment Amount and Date
Payment History
Notification History
Payment Schedules (NB - you need to create these and import them to OneVu)
And where the landlord is the current payee they can see the current award amount, the status of it and whether there is a benefit cap.
