Capita

Because landlords can see the details of multiple claims there is a two stage process.

1) First to register

2) A dynamic search function that checks whether than landlord is still permitted to view the details of the claim

Registration Details

The following security answers are required in order to register for the Capita Benefits self serve integration:

• Creditor ID

• Payee Name

• Last Payment Amount

What does it provide?

The service provides landlords with information on:

• Next Payment Amount and Date

• Payment History

• Notification History

• Payment Schedules (NB - you need to create these and import them to OneVu)

And where the landlord is the current payee they can see the current award amount, the status of it and whether there is a benefit cap.