Settings
The following are the settings available for the change of address form and what they do:
Setting Name
Description
ShowStart
This setting should be true as this was only false for legacy versions of the COA form.
ShowWhoAreYouNI
This setting will mean National Insurance Number is asked for if true. The default is false.
NavigationBar
This will ensure a navigation bar appears on the left hand side if true.
NavigationDynamic
This setting will ensure that if false a user cannot just move around pages. They need to complete the page they are on before they can move forward.
NumberOfResidents
This enables you to control the maximum number of over 18 adults that are resident in the property.
NumberOfResidents16To18
This enables you to control the maximum number of residents aged between 16 and 18.
CTaxAccountMaxLength
This allows you to set the maximum length of the account number for the council tax account number field
CTaxAccountMinLength
This allows you to set the minimum length of the account number for the council tax account number field
MaxNumberOfDaysFromTodayAllowed
This allows you to set (in days) the maximum number of days in the future that a move can be reported.
EnablePayByDirectDebit
When set to true this will ensure that users can set up direct debits as a part of the move.
EnableDirectDebitWeekly
When set to true this will allow Direct Debits to be set up Weekly
EnableDirectDebitFortnightly
When set to true this will allow Direct Debits to be set up Fortnightly
EnableReceiveBillElectronically
When set to true the customer will be able to opt in to receive their bills electronically.
EnableSinglePersonDiscount
When set to true this will mean the customer will be able to apply for a single person discount.
EnableCouncilTaxDiscount
When set to true this will mean the customer will be able to apply for property/person disregards/exemptions.
EnableStructualAlterationsEvidenceRequired
When set to true this will mean that evidence is requested when a person has applied for this.
EvidenceUpload
When this is set to true this will mean that customers can upload evidence where they have applied for a discount/exemption.
IncludeCoverSheetStart
When set to true this will provide a coversheet at the front of the PDF generated with details of when the form started/ended and the type of move e.g. moving in, moving out etc.
IncludeCoverSheetEnd
When set to true this will provide a coversheet at the end of the PDF generated with details of when the form started/ended and the type of move e.g. moving in, moving out etc.
AskWhyDelayAfterDays
This setting ensures that if a person applies for a discount it will ask for the reason for the delay if the number of days from when they want it to today is greater than this setting value in days.
IntegrationEnabled
When set to true this means the form will integrate to a back office where APIs etc. are available.
CTaxAccountNumberInEmailSubject
Where there are emails being sent to a back office inbox this will ensure the account number is in the email subject where this is true.
Northgate-Domain
Within NEC there are two elements for a given database. The domain and the system. The domain could be: TEST and the system could be RBTEST.
Northgate-System
Within NEC there are two elements for a given database. The domain and the system. The domain could be: TEST and the system could be RBTEST.
NorthgateNotepadChapterID
When adding notes to the notepad to highlight the automated updates one needs to tell our form which notepad chapter
NorthgateSuspendReasonCode
When suspending the accounts to allow officers to check them this will be the code used for the suspension reason. E.g. ONLINEFM
DirectDebitMandateEnabled
Where this is true a dedicated Direct Debit mandate will be added as a page within the form. Pre-populated from the data in the form already.
DirectDebitServiceNumber
This is the 6 digit number for the council's council tax direct debit service.
NorthgateSPDDiscountType
When automating SPDs as a part of a move this is the code held in NEC that should be used to automate these e.g. SINGLE
ShowContactDetailsDDSection
This will ensure that where a person does not live at the address where the DD relates they are asked to provide their own address etc.
EnableMultiDepartmentNotifications
This enables a council to add a page to the online form which will capture details of other departments that should be notified about the move. These will be sent in email format and the different departments and email addresses used are held in the NotificationAreas.xml file.
DirectDebitYear
This should always be set to true as it controls the ability to set up a Direct Debit for the current year.
DirectDebitType-DirectDebitTypePrevYear
When set to true this allows a customer to select to set up the Direct Debit for a previous year. This is only of relevance when integration is NOT in place.
DirectDebitType-DirectDebitTypeBoth
When set to true this allows a customer to select to set up the Direct Debit for a previous year and current year. This is only of relevance when integration is NOT in place
HideDirectDebitType
If true then the form will not ask whether they want to set up the direct debit for the current year or not. If integrated this should be set to true.
CustomerDirectDebitLogo
This is the location of the council's Direct Debit logo.
CTaxAccountRegExPattern
This allows the actual format of the council tax account number to be set using a regular expression. E.g. This below says there will be an initial number between 0 and 6. Followed by 11 digits that are 0 to 9.
^[0-6][0-9]{11}$
BankAccountHolderNameMaxLength
This is the maximum length of the account holder's name. This setting exists because of the fact that NEC cannot holder name's greater than 20 characters.
DisableValidationOnPreviousButton
When set to true this will ensure that users can move backwards from a page even if they have made a mistake on the current page.
AfterActionEvidenceList
This setting will ensure that if a form is submitted without all evidence they can see what still needs to be provided.
AfterActionEvidenceUpload
This setting will ensure that if a form is submitted without all evidence they can see what still needs to be provided and upload it.
CatchAllEvidenceUpload
This setting will allow the user to make adhoc evidence uploads on the evidence page of the move.
HideNonStudentLookUpOrganisation
This allows for greater control of the detail requested for each student. When this is true it will hide details of the College/Uni attended
HideReferenceNumber
This allows for greater control of the detail requested for each student. When this is true it will hide the uni/college matriculation/reference number.
HideStartDateOfExemption
This allows for greater control of the detail requested for each student. When this is true it will hide the start date of course.
HideEndDateOfExemption
This allows for greater control of the detail requested for each student. When this is true it will hide end date of the course.
YearEndEarlyAdjustment
This setting is used to make the form behave, during the end of year period in March, as if it is already in April so that the DD is set up for the new year.
E.g. On March 10th you've run end of year. You want direct debits to be set up only in the new year. Because there are 22 days until first of April, you'd set the setting to 22.
ShowMoveOutBankAccountDetails
When set to True this will enable automatic payment of any refunds to the customer's bank account. If set to false the question is not shown.
Civica only:
WiderPaymentMethodsEnabled
If true this will enable other instalment plans to also be set up using the form (Cash and Giro)
Any settings you see prefixed with Bava - are related to bank validation for the Direct Debit element and are updated/maintained by IEG4
Further localisation
Beyond the above, for RPO (Integrated forms) there is further localisation available that is set by IEG4. Details found here:
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