Back-office Automation

Council Tax System Automation

Upon submission of the LCTS as a Discount Request, these details are automatically passed to the back office:

• The amount of discount/discount code to be applied

• The council tax account number it relates to

• The financial year OpenProcess - User-facing Functionality Within OpenProcess a user can see:

• The stages of the process and actions that took place

• User-friendly descriptions against each stage

• The outcome for every API update

• The request and response to every API call

• The formPDF Document Management Automation