Single Person Discount

Enabling citizens to apply for, or end their, Single Person Discount online ensures that you can meet the digital demands of those applying and maximise the likelihood of getting the information from citizens wanting to tell you about someone moving in.

Single Person Discounts can involve ending council tax accounts, transferring people, credits, and even changes in circumstances where Benefits are involved.

The purpose of the form is to enable citizens to provide details of who they are, where they live, their council tax account information and primarily to apply for or cancel a single person discount.

General Functionality

The form supports one cancellation reason and three reasons for SPD applications, which are:

• Someone has moved out • Someone has passed away • I should have been getting the discount already

The form also caters for:

a) The set-up of a Direct Debit where a new account is going to be created because someone has moved out

b) An automated benefit change in circumstances where a person has moved in as a result of a SPD