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  1. Council Tax Forms
  2. Council Tax Services
  3. Direct Debit

Settings

The following are the settings for the Council Tax Direct Debit form that users will adjust.

Description

DirectDebitType-DirectDebitTypePrevYear

When set to true this allows a customer to select to set up the Direct Debit for a previous year. This is only of relevance when integration is NOT in place.

DirectDebitType-DirectDebitTypeBoth

When set to true this allows a customer to select to set up the Direct Debit for a previous year and current year. This is only of relevance when integration is NOT in place

CTaxAccountMinLength

This allows you to set the minimum length of the account number for the council tax account number field.

CTaxAccountMaxLength

This allows you to set the maximum length of the account number for the council tax account number field

CTaxAccountRegExPattern

This allows the actual format of the council tax account number to be set using a regular expression. E.g. This below says there will be an initial number between 0 and 6. Followed by 11 digits that are 0 to 9.

^[0-6][0-9]{11}$

IntegrationEnabled

When set to true this means the form will integrate to a back office where APIs etc. are available.

Northgate-Domain

Only relevant for NEC

Within NEC there are two elements for a given database. The domain and the system. The domain could be: TEST and the system could be RBTEST.

Northgate-System

Only relevant for NEC

Within NEC there are two elements for a given database. The domain and the system. The domain could be: TEST and the system could be RBTEST.

NorthgateNotepadChapterID

Only relevant for NEC

When adding notes to the notepad to highlight the automated updates one needs to tell our form which notepad chapter.

DirectDebitServiceNumber

This is the 6 digit number for the council's council tax direct debit service.

Email-AccountNumberInSubject

Where there are emails being sent to a back office inbox this will ensure the account number is in the email subject where this is true.

DirectDebitMandateEnabled

Where this is true a dedicated Direct Debit mandate will be added as a page within the form. Pre-populated from the data in the form already.

CustomerDirectDebitLogo

This is the location of the council's Direct Debit logo.

BankAccountHolderNameMaxLength

This is the maximum length of the account holder's name. This setting exists because of the fact that NEC cannot holder name's greater than 20 characters.

ShowWhoAreYouGender

Enables you to turn on/off the gender option.

YearEndEarlyAdjustment

This setting is used to make the form behave, during the end of year period in March, as if it is already in April so that the DD is set up for the new year.

E.g. On March 10th you've run end of year. You want direct debits to be set up only in the new year. Because there are 22 days until first of April, you'd set the setting to 22.

DirectDebit-ConfirmIdentity

When this is set to true a check box is added for the customer to confirm they are legally allowed to set up direct debits etc. for the account.

HideDirectDebitType

If true then the form will not ask whether they want to set up the direct debit for the current year or not. If integrated this should be set to true.

RemoveCallerIdFromInstalmentPlan

If this is set to true then you will need to ensure that you automatically send the customer the Direct Debit confirmation email because this is a fully automated Paperless Direct Debit and NEC will not send the details of the Direct Debit out to the customer if this is true. I.e. the DTI process in NEC will suppress the notification if this setting is set to true.

If set to false then the caller's details will not be in the XML passed to the back office and the standard NEC document will be sent providing details of the Direct Debit.

The automated email containing the Direct Debit is something you can do with our forms. See details later.

ShowConfirmationSignatory

If true the customer will be asked to confirm they are able to sign off direct debits for their account.

ShowWhoAreYouGender

If false, the form will not ask for a person's gender.

ShowPreferredMethodOfContact

If false, the form will not ask for a person's preferred method of contact.

ShowWhoAreYouRelationshipToApplicantTextBox

If true an additional text box will be displayed in the Completed on behalf of section to capture the relationship to the applicant (free text). For Civica this is included in the XML sent to the Council Tax system.

Civica only:

WiderPaymentMethodsEnabled

If true this will enable other instalment plans to also be set up using the form (Cash and Giro)

Any settings you see prefixed with Bava - are related to bank validation for the Direct Debit element and are updated/maintained by IEG4

Further localisation

Beyond the above, for RPO (Integrated forms) there is further localisation available that is set by IEG4. Details found here:

PreviousEDMS AutomationNextDirect Debit Email

Last updated 1 year ago

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