Form Level Settings

The following lists all of the settings in the eChanges form and what they do.

Setting Name	Descripton
ClaimSource	This setting tells our form which back office you have for the purposes of pulling data out. The options are Northgate, Civica, Capita. For NEC, use Northgate
NbpHbBackOffice	This setting tells our form which back office you have for the purposes of pushing changes in. The options are Northgate, Civica, Capita. For NEC, use Northgate
RbvEnabled	If true Risk Based Verification will be enabled.
RbvSource	This will be either Coactiva (TransUnion RBV) or Xantura (Xantura RBV) which are the two different RBV suppliers.
RbvSourceUrl	This will be the URL for the specific RBV service. This will be different between test and live.
RbvSourceCertificate	This will contain an encrypted version of the security certificate that allows communication between the eClaim and the RBV service.
RbvSourceCertificatePassword	This is the password for the digital security certificate
RbvAdvisorLocalAuthorityCode	This will be the council's LASER code (used for DWP etc.)
RbvAdvisorNamePersonNameTitle	Mr
RbvAdvisorType	LA
ShowRiskCheckQuestion	FALSE
IncludeCoverSheetStart	Mainly relevant when either RBV or Call Validate or both are enabled. This sheet shows when the form was started, completed, the risk score and details of the ID/Bank checks done with CallValidate. This page appears at the front of the PDF if this is set to TRUE.
IncludeCoverSheetEnd	Mainly relevant when either RBV or Call Validate or both are enabled. This sheet shows when the form was started, completed, the risk score and details of the ID/Bank checks done with CallValidate. This page appears at the end of the PDF if this is set to TRUE.
SourceId	This setting tells the back office the source of the claim and should be IEG4
SourceIdMode	This setting has three modes and is used for the NEC back office. It means that you can control what is shown in External Items for claims. Option 1 - SourceIdMode of “eFormReference” = means the IEG4 form reference will be sent to NEC as the Source Option 2 - SourceIdMode of “ClaimantName” = means the claimant's name will be sent to NEC as the Source Option 3 - SourceIdMode of “Composite” = means that the form ref and claimant name will be sent to NEC as the Source
SourceUserId	This should be set to IEG4User
UserId	This should be set to the system admin user within Capita = aisdba For Capita / Civica it doesn't matter what this is
BackOfficeUrl	This is the URL for the back office application in terms of being able to pull information out of the benefit system.
EnableChangeOfAddress	If TRUE the ability to report a change of address will be enabled in the form.
ClearOtherInformation	If TRUE any information sent to us from the claim notes from the back office will be cleared. This does not affect the claim note pad when the data is sent back. This is primarily for the Capita back office where they can often send years worth of notes information.
ShowEmployerName	If TRUE the employer name as held against the earned income will be shown. E.g. “Do you still work for WH Smith?” Rather than “Do you still work for an employer?”
EvidenceUpload	If TRUE this setting will allow customers to upload evidence as a part of the claim form prior to submission.
AfterActionEvidenceUpload	If TRUE this setting will allow customers to upload evidence as a part of the claim form after submission. This setting will also ensure that evident uploaded pre-submission is tracked and the customer told what's missing when they submit their claim.
CatchAllEvidenceUpload	If TRUE this setting will allow customers to upload evidence adhoc that is not in the list of evidence requested. This is mainly for customers uploading evidence of the same type as previously submitted after submission.
FormTypeToUseLivingSituationXMLFrom	This will default to HBNewClaim and ensures that the same living situation options are available when reporting a change of address. I.e. I rent from a private landlord, I own my own home etc.
CTaxAccountMaxLength	This enables you to set the maximum length a council tax account number can be when the person is reporting a change of address and council tax account number is requested.
ShowIntegrationLookupException	If TRUE when there is an issue retrieving data from the back office the technical error will be presented to enable the issue to be diagnosed. This should NEVER be TRUE in live. Or rather it should ALWAYS be FALSE in live.
UsePostcodeInSearch	If TRUE Postcode will be added to the criteria that are used when searching the benefit system for a claimant.
IncludeFirstnameInSearch	If TRUE fore name will be used to the criteria that are used when searching the benefit system for a claimant.
IncludeLastnameInSearch	If TRUE surname will be used to the criteria that are used when searching the benefit system for a claimant.
IncludeTitleInSearch	If TRUE Title will be used to the criteria that are used when searching the benefit system for a claimant.
ShowCompletedByOnBehalf	If TRUE where someone is completing the form on someone’s behalf this will be asked and further information about who they are requested.
RiskCheckConfirmationPanel	If TRUE a panel will appear on the bottom of the About Your Claim page that asks if they agree to their info being used to do checks e.g. RBV.
FastTrackHighRisk	If 'FastTrack' is enabled this setting allows you to provide this option if the claim is high risk by setting it to TRUE.
FastTrackMediumRisk	If 'FastTrack' is enabled this setting allows you to provide this option if the claim is medium risk by setting it to TRUE.
FastTrackLowRisk	If 'FastTrack' is enabled this setting allows you to provide this option if the claim is low risk by setting it to TRUE.
SelfEmploymentFormUrl	This is the URL for the self employed earnings for in your forms environment
GetClaimRegardlessOfStatus	If true then irrespective of the current claim's status it will be able to be retrieved by the form.
RentServiceChangeQuestionsEnabled	If true this will enable a claimant to report changes in their rent service charges.
UseSelfEmployedEarningsForm	If TRUE then when a person indicates they are self employed, they will be taken to the fully integrated self employed form/calculator.
ShowWhoAreYouGender	If set to FALSE will hide the Are you male or female question
ABCEncryptionPassword	For CAPITA back office users only. Must be supplied to enable back office integration.
ABCEncryptionKey	For CAPITA back office users only. Must be supplied to enable back office integration.