Back-office integration

The solution provides integration to:

• Your Waste Management system1 to:

  • Retrieve the address

  • See the current bins present at a property 2

  • Create the job(s)

• Your Payment system3 to:

  • Collect payment from the citizen prior to the creation of the job

  • Collect payment via an Agent prior to creation of the job4

• IEG4's OpenProcess solution5 to:

  • Enable the citizen to track the progress of the task

Notes

1 The Waste Management systems supported are:

• Yotta Alloy

• Yotta Mayrise

• Whitespace Powersuite

• Bartec Collective

2 The functionality to check for the count of existing bins by type is not available in Whitespace but can be added.

3The Payment systems supported are:

• Capita 360

• Civica Paris

• Civica Pay

4 This functionality is available if CSVu is separately licensed

5 This functionality is available if OpenProcess is separately licensed.