Form Level Settings

The following lists all of the settings in the eClaim form and what they do.

Name	Description
SourceId	This setting tells the back office the source of the claim and should be IEG4
SourceIdMode	This setting has three modes and is used for the NEC back office. It means that you can control what is shown in External Items for claims. Option 1 - SourceIdMode of “eFormReference” = means the IEG4 form reference will be sent to NEC as the Source Option 2 - SourceIdMode of “ClaimantName” = means the claimant's name will be sent to NEC as the Source Option 3 - SourceIdMode of “Composite” = means that the form ref and claimant name will be sent to NEC as the Source
SourceUserId	This should be set to IEG4User
UserId	This should be set to the system admin user within Capita = aisdba For Capita / Civica it doesn't matter what this is
LocalHousingAllowanceAuthority	This will always be true as it is a legacy setting from prior to full LHA roll out.
RbvEnabled	If true Risk Based Verification will be enabled.
RbvSource	This will be either Coactiva (TransUnion RBV) or Xantura (Xantura RBV) which are the two different RBV suppliers.
RbvSourceUrl	This will be the URL for the specific RBV service. This will be different between test and live.
RbvSourceCertificate	This will contain an encrypted version of the security certificate that allows communication between the eClaim and the RBV service.
RbvSourceCertificatePassword	This is the password for the digital security certificate
RbvAdvisorLocalAuthorityCode	This will be the council's LASER code (used for DWP etc.)
LowRiskShowUpload	Where Evidence Uploads are permitted this setting, if TRUE will mean low risk claims can upload evidence.
MediumRiskShowUpload	Where Evidence Uploads are permitted this setting, if TRUE will mean medium risk claims can upload evidence.
HighRiskShowUpload	Where Evidence Uploads are permitted this setting, if TRUE will mean high risk claims can upload evidence.
DisableAnythingElseCharacterValidation	If set to FALSE then the contents of the box on the 'Anything Else' page will be validated against the regular expression (in the next setting). The reason that you would do this is because some back office applications fail if values like £ symbols are sent in the XML. If this is false you can set a regular expression to limit what is allowed.
ValidationExpression	This is the box where the actual regular expression is placed. For example the following: ^[0-9A-Za-z\.\,\',\r,\n,\r\n ]+$ Will allow text containing letters, numbers, full stops, commas, apostrophes, new lines only.
AppliedForUCWithClaimedFunctionality	If this is true claimants that state they've applied for Universal Credit but have not yet heard if they are successful, will be treated as if they will be successful. I.e. no questions about rent / landlord etc. unless they're in an exempt category of tenancy e.g. hostel.
DisableUniversalCreditEvidenceRule	If set to FALSE then this setting will ensure evidence of Universal Credit is requested on the evidence page where they have said they are in receipt of Universal Credit.
ShowEqualities	If set to TRUE then this setting will ensure an Equalities page is present between the Evidence and Declaration pages.
MaxAgeOfAdult	This setting defaults to 120 and controls the maximum age an adult can be. It's designed to prevent citizens accidentally typing a date of birth of 01/01/1080 for partners/non deps instead of 01/01/1980.
MinAgeOfAdult	This setting is designed to ensure partners/non deps are not aged less than 16. It defaults to 16.
MaxAgeOfDependant	This setting is exclusive and because children can can child benefit up to 19 the value entered here should be 20.
MaxWhoAreYouAge	This setting defaults to 120 and controls the maximum age an adult can be. It's designed to prevent citizens accidentally typing a date of birth of 01/01/1080 for claimants instead of 01/01/1980.
MinWhoAreYouAge	This setting is designed to ensure claimants are not aged less than 16. It defaults to 16.
ShowCompletedByDetails	If set to TRUE when the applicant says the form is being completed by someone else a set of questions about who they are and why they're completing it is asked.
IncludeCoverSheetStart	Mainly relevant when either RBV or Call Validate or both are enabled. This sheet shows when the form was started, completed, the risk score and details of the ID/Bank checks done with CallValidate. This page appears at the front of the PDF if this is set to TRUE.
IncludeCoverSheetEnd	Mainly relevant when either RBV or Call Validate or both are enabled. This sheet shows when the form was started, completed, the risk score and details of the ID/Bank checks done with CallValidate. This page appears at the end of the PDF if this is set to TRUE.
ShowFreeSchoolLunches	If TRUE the eClaim will ask if the claimant would like to apply for free school lunches for children that are added to their claim.
ShowClothingGrants	If TRUE the eClaim will ask if the claimant would like to apply for school clothing grants for children that are added to their claim.
CTaxAccountMaxLength	This setting allows the council to ensure that the council tax account number is restricted in length to the actual maximum size of a council tax account.
ShowAboutWorkingPages	If set to TRUE then the pages asking about work/self employment will be shown even if the person is in receipt of Universal Credit.
Under22LeavingCareQuestion	If TRUE then the claimant will be asked if they were previously in care (a care leaver) if they are under 22.
25to35RehabilitationQuestion	If TRUE and the person is aged between 25-35 the claimant will be asked if they were previously resident in a hostel etc. and are being rehabilitated into the community.
LandlordAddressAgentDetails	If TRUE this ensures that the landlord's agent details are passed in the XML to Capita. This is a Capita specific setting.
AlwaysCTBOnly	If TRUE this ensures that no claims are sent to your benefit system with HB on them.
RiskCheckConfirmationPanel	If TRUE a panel will appear on the bottom of the About Your Claim page that asks if they agree to their info being used to do checks e.g. RBV.
CapitalizeNbpXmlNames	If TRUE names entered will be capitalised when pushed into the back office.
ApplicantEmailIncludeFormPDF	If TRUE the email sent to the applicant as a receipt will include the eClaim form as a PDF.
ShowContactMeByEmailOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
ShowContactMeByPostOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
ShowContactMeBySmsOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
ShowContactMeByPhoneOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
ShowContactMeByMinicomOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
ShowContactMeByLetterOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
ShowContactMeByLetterDifferentFormatOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
ShowContactMeViaCouncilOfficeOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
ShowContactMeByOtherOption	If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.
NbpHbBackOffice	This setting tells our form which back office you have. The options are NEC, Civica, Capita
EvidenceUpload	If TRUE this setting will allow customers to upload evidence as a part of the claim form prior to submission.
AfterActionEvidenceUpload	If TRUE this setting will allow customers to upload evidence as a part of the claim form after submission. This setting will also ensure that evident uploaded pre-submission is tracked and the customer told what's missing when they submit their claim.
CatchAllEvidenceUpload	If TRUE this setting will allow customers to upload evidence adhoc that is not in the list of evidence requested. This is mainly for customers uploading evidence of the same type as previously submitted after submission.
LCTSEnable	This setting should always be true as it was introduced in 2012 ahead of 2013 when LCTS was first put in place.
LCTS_ProtectPensioners	This setting will always be true.
LCTS_SupportVulnerablePeople	This setting will be true if you support vulnerable adults as a part of your LCTS scheme.
LCTS_RemoveSAR	IF TRUE this means any claimants of working age will not be given the option to apply for Second Adult Rebate.
LCTS_DisableBackdating	If TRUE claimants will be unable to claim any backdating for LCTS.
LCTS_RemoveOwnerOccupierLivingSituation	IF TRUE then the owner occupier option will not appear for working age claimants.
LCTS_BackdatingPeriodMonths	If you do allow backdating as a part of your LCTS scheme you can set the number of months here. This means you can support different levels from the standard number of months.
LCTS_EnforceCapitalEvidenceThreshold	If TRUE this means evidence of Capita will be requested if the threshold is exceeded (see next setting)
LCTS_CapitalEvidenceThreshold	This is monetary value that is solely about triggering if evidence of capital is request. The default is 6000
LCTS_EnforceCapitalAllowedThreshold	If TRUE this means the user will not be permitted to proceed further with their application.
LCTS_CapitalAllowedThreshold	This is monetary value that will prevent the user proceeding further if the total value of their capital is higher than it. The default is 16000
LCTS_ConsiderCapitalForPassportedClaims	If TRUE claimants in receipt of passported benefits will still be asked for proof of Capital.
NonLCTS_EnforceCapitalAllowedThreshold	If TRUE this means the user will not be permitted to proceed further with their application for non LCTS claims e.g. pensioners.
NonLCTS_CapitalAllowedThreshold	This is monetary value that will prevent the user proceeding further if the total value of their capital is higher than it. The default is 16000
NumberOfChildren	This number is the maximum number of children that can be on a claim. The default is 20 but can be increased to whatever you like.
NumNonDependants	This number is the maximum number of non-dependants that can be on a claim. The default is 5 but can be increased to whatever you like.
NumberOfBankAccounts	This number is the maximum number of bank accounts that can be on a claim. The default is 6 but can be increased to whatever you like.
NumNSCerts	This number is the maximum number of national savings certificates that can be on a claim. The default is 5 but can be increased to whatever you like.
NumStocksShares	This number is the maximum number of stocks/shares that can be on a claim. The default is 5 but can be increased to whatever you like.
NumOfOtherSavings	This number is the maximum number of other savings that can be on a claim. The default is 5 but can be increased to whatever you like.
UploadWhiteList	This is a setting for the Upload of evidence in forms. This controls the types of files that are permitted. This list would normally only be used if a specific type of file is allowed, as the black list is present below to prevent any disallowed file types. File types are added using their extension and multiple types can be added by separating them with a comma. For example if only MS Word documents were allowed you could add the following: doc,docx
UploadBlackList	The black list is the list of files which are NOT allowed to be uploaded. This allows specific file types known to be commonly used for viruses to be listed
UploadSizeLimit	This allows one to specify the maximum size of any single file in bytes. I.e. 10000 is roughly 10MB
FastTrackHighRisk	If 'FastTrack' is enabled this setting allows you to provide this option if the claim is high risk by setting it to TRUE.
FastTrackMediumRisk	If 'FastTrack' is enabled this setting allows you to provide this option if the claim is medium risk by setting it to TRUE.
FastTrackLowRisk	If 'FastTrack' is enabled this setting allows you to provide this option if the claim is low risk by setting it to TRUE.
SelfEmploymentFormUrl	This is the URL for the self employed earnings for in your forms environment
UseSelfEmployedEarningsForm	If TRUE then when a person indicates they are self employed, they will be taken to the fully integrated self employed form/calculator.
CVEnabled	If TRUE it means that CallValidate is enabled. This enables real time ID checks for the claimant and partner. As well as real time confirmation that the bank account details they've provided relate tot hem.
CVURL	This is the URL for the CallValidate service. There is a different URL for test/live.
DateTextBoxMode	This setting is only present where the data calendar picker is enabled. The default is 'picker'.
CapitalizeNbpXmlNames	This setting will mean that names captured in the form are passed in capitals. Some back office applications tend to only use Capitals. Hence this can enable uniformity. The default is false. Update to true if you want this behaviour.
NonLCTS_EnforceCapitalAllowedThreshold	This setting enables you to have a different capital threshold where the applicant's claim includes Housing Benefit.
NonLCTS_CapitalAllowedThreshold	This value is the capital threshold where it is a Housing Benefit claim. The default is 16000.