Back-office Automation

Once a file is submitted, it kicks off a workflow in OpenProcess. In terms of NEC Revenues & Benefits updates, these API steps take place:

Voids – properties that have become empty, as the tenancy has ended:

· Search and find the relevant account using the address

· Terminate the account

· Create Liable Responsibility

· Create an Empty and unfurnished discount

· Create Instalment Plan

· Create Recovery Profile

· Calculate Account – new account

· Bill Account – new account

· Calculate Account – old account

· Bill Account – old account

· Create Notepad – new account

· Create Notepad – old account

· Suppress Account – new account

· Suppress Account – old account

Lets - empty properties where a new tenancy has started (assuming tenants have moved in from tenancy start date):

· Search and find the relevant account using the address details

· Terminate Account (from date before Tcy Start Date)

· Maintain Liable Parties

· Create Occupancy Period

· Add Liable Party

· Calculate and Bill Accounts – old and new accounts

· Create Notepads – old and new accounts

· Suppress Account – old and new accounts