Real-time Checks

The power of the IEG4 solution and reason for the high automation levels its customers achieve are in the real-time checks that are built in. These are designed to prevent exceptions and forms being submitted in circumstances where you would not want this to happen. Prior to submission the discounts/exemptions form will:

1. check if the council tax account number entered and the surname of the account holder match

2. retrieve the user’s address if they successfully authenticate in step 1

3. retrieve the existing liable parties / occupant’s party references