WhatsApp Messages

The set up of WhatsApp requires your council to:

a) Create a Twilio account: https://www.twilio.com/whatsapp

b) Get your API key from Twilio

Once done, please raise a support ticket via:

IEG4

IEG4 Help Desk

Providing the following details:

Request Type: Set up OpenProcess Action

Action Type: WhatsApp

API Key: Your Twilio API Key details.

Once provided IEG4's team will set this up for you.