GOV.UK Notify Emails

In order to use this action you need to raise a support ticket via:

IEG4

IEG4 Help Desk

Providing the following details:

Request Type: Set up OpenProcess Action

Action Type: GOV.UK Notify Email

API Key: Your API Key details.

The following illustrates an example API key in GOV.UK Notify

API Key

Once you've connected to your council service you need to create a new Email template. You do this in the 'Templates' area of GOV.UK Notify.

When you create it you should put the following in as the subject:

((subject))

When you create it you should put the following in as the email body:

((message))

It should look like this when you've created it:

GOV.UK Notify Email Template

Once you create your template, there is a Template ID. Click on the 'Copy template ID to clipboard' button.

Template Id location

Now go into OpenProcess and click on the process step you'd like to add an action to. Add the template id to the relevant location:

Adding the template id to the process action

So the reason that the content of the template you set up is simply:

((message))

Is you will set the content in the 'Personalised Content' when setting up the action. This has the added benefit of the fact you only need to set up one Email template id that you can use for ANY actions for sending text messages via GOV.UK Notify.