Concessionary Travel
Council Wide Digital PlatformNo Code Service CreationPowerful Integrated FormsGCloud Information
  • Concessionary Travel Digital Platform
  • 📘Case Management
    • Introduction
    • Basic Functions
      • Recent Cases
      • Create a person
      • Create organisation
      • Local Search
      • National Search (Blue Badge only)
      • Work Items
      • Intuitive User Interface
    • Case Administration
      • Summary
      • Online Application
      • Documents
        • Document Tags
      • Application Details (Blue Badge only)
      • Application Details (Freedom Pass and Taxi Card)
      • Workflow
      • Timeline
      • Notes
      • Create case manually
    • Dynamic Workflows
      • New Application
      • Renewals
      • Replacements (Blue Badge only)
      • Appeals
      • Badge or Application No Longer Needed (Blue Badge only)
      • Fast Track
      • Organisations
    • Export Cases (Blue Badge only)
    • Notifications
  • 🛠️Setting up the system
    • Setting up the System
    • Templates
      • Case created - GOV.Notify template
    • Users
    • Security groups
    • Workflow Stage Targets
    • Technical Requirements
  • ⚡Integrations
    • Integrations
    • DfT (Blue Badge only)
    • GOV.UK Pay (Blue Badge only)
    • Pay360 (Blue Badge only)
    • GOV.UK Notify
    • DVLA
  • ☁️OneVu - Self Serve
    • Self Serve
    • Activating Self-Serve
    • Accessing Self-Serve
  • 📊Reporting
    • Reporting
    • Blue Badge Application Dashboard
  • Blue Badge Performance Dashboard
  • Freedom Pass Dashboard and Taxi Card Overview
  • Freedom Pass and Taxi Card Performance Dashboard
  • Concessionary Travel Dashboard
Powered by GitBook
On this page
  • User Access
  • Secure email
  • Customer Portal hostnames
  • Integrations

Was this helpful?

Export as PDF
  1. Setting up the system

Technical Requirements

The IEG4 Blue Badge system is securely cloud hosted in Microsoft Azure meaning that there are minimal technical tasks for your IT team to complete as part of the implementation.

User Access

User access is via a standard internet connection to the IEG4 hosted environment in MS Azure. There are no other technical requirements for enabling users to access the system.

Secure email

Dynamic workflow notifications are sent by email through the IEG4 email relay which uses SendGrid. As part of the implementation your IT team will be asked to add the IEG4 SendGrid details to your Council's network policy in order that emails can be sent securely on your behalf.

Customer Portal hostnames

The IEG4 Customer Portal will be hosted in our MS Azure environment but we can ensure that the website address that the portal uses reflects your council's own hostname. This will involve a small amount of work by your network team to add in the relevant DNS entries.

Integrations

Standard integration connectors are available as described in the Integrations section of this document. We only require relevant API credentials in order to set these up for you.

PreviousWorkflow Stage TargetsNextIntegrations

Last updated 3 months ago

Was this helpful?

🛠️