Freedom Pass Dashboard and Taxi Card Overview

The Freedom Pass Application Dashboard is and the Taxi Card Overview are accessed by clicking on the relevant tile within the standard reporting platform:

IEG4 : Reportal

All the reports have extensive filter capabilities. Each report can be filtered by one or many of the following combinations of filters:

• Date Range (all Reports)

• Eligibility

• Application Type

• Application Source

• Status

• Age Group

• Channel

• Pass/Card Status

• Gender

• Ward

• Missing Item

• Application Stage (Outstanding Workflows and Workflow States only)

• Officer Name

• Workflow (Workflows Completed only)

The Freedom Pass Dashboard and the Taxi Card Overview consist of the following reports:

• Summary

  • Active Passes/Cards by Eligibility

  • Active Passes/Cards by Application Type

  • Active Passes/Cards by Application Channel

  • Active Passes/Cards by Age Group

• Pass Overview

  • No of Passes/Cards by Status

  • No of Passes/Cards by Month and Status

  • No of Passes/Cards by Status, Month and Channel

  • No of Passes/Cards by Status, Month and Eligibility

• Pass Detail

  • Active Passes/Cards by Eligibility (pie chart and bar graph)

  • Active Passes/Cards by Month

  • Active Passes/Cards by Month and Eligibility

• Pass Expiry

  • Total Expiring Passes/Cards by Month

  • Total Expiring Passes/Cards by Month and Eligibility

  • List of Expiring Passes/Cards No's

  • Heat Map of Expiring Passes/Cards

• Application Summary

  • Applications by Age Group

  • Applications by Gender

  • Application Outcome by Application Date

  • In Progress Application by Application Date

• Applications

  • No of Passes/Cards Issued by Application Source (pie chart and bar graph)

  • No of Passes/Cards Issued by Application Type (pie chart and bar graph)

• Application Details

• Renewal Applications

  • Renewal Applications by Disability Type (pie chart and bar graph)

  • Renewal Applications by Month

  • Renewal Applications by Source

• Application Missing Items

  • Total Applications with Missing Items

  • Current Top Missing Item

  • No of Applications for a specific Missing Item

  • Applications with Missing Items by Month

  • No of Applications for a specific Missing Item by Month and by Source

• Work Outstanding

  • Outstanding Workflows (in Working Days)

• Workflows Completed

• Workflow States by User

• Population

  • Passes/Cards Issued by District and Eligibility (heat map and number chart)