⭐OneVu

IEG4’s Digital Platform OneVu, which has a self-service citizen account, seamlessly integrates to all eGovHub online forms. Where a council has OneVu and an eGovHub form, that form:

• Can be discovered by citizens within their OneVu account simply by the council setting it to visible:

• Can be searched for using key words that you can link (without technical help) to the form e.g. “dumped mattress” could be linked to a fly tipping form or “change in wages” to a benefit change in circumstances form.

The location of the Form Search option

Adding search key words

• Will be pre-populated with data held in their OneVu profile including:

  • Name

  • Date of birth

  • Address

  • Email address

  • Mobile phone number

In order to pre-populate these fields you need to make sure that:

1) The correct field ids are used:

Namely:

• Firstname

• Surname

• AddressFieldsAddressLine1

• AddressFieldsAddressLine2

• AddressFieldsAddressLine3

• AddressFieldsAddressLine4

• AddressFieldsPostcode

• DateOfBirth

• MobileTelephoneNumber

• Email

2) The pre-populate this page option is checked

This is illustrated below. First click 'Pre-populate page' then click the 'Conventional OneVu' button:

Prepopulate this page functionality

Any page can be prepopulated BUT if you want the form to send an email receipt when they save the form or submit it, you need to ensure that the field for email is on either:

The 'WhoAreYou' page or

The 'Start' (the first blank page) page AND the following setting is true:

TreatStartPageAsWhoAreYouPage

Create the setting if it does not exist on the Settings page. This is done by simply creating the 'Create' button at the bottom of the Form Management Settings page.