Symology Insight

Symology Insight is an asset management application used by ~60 local authorities.

IEG4 has provided powerful no code integration to this application, which includes the pushing and pulling of data between an eDesigner form and the Symology Insight application.

The functionality largely extends the functionality of the existing maps plug in, but importantly also enables jobs to be pushed to the back office.

The high level functionality includes all of the following functions without any code:

• Enhancements to the map control with the ability to:

  • Visualise the Council's Boundary and provide an error if the user selects somewhere outside the council

  • Import / Show Asset detail from Symology and control what is shown per asset type

  • Select an asset to report an issue with it

  • Import / Show outstanding jobs held

  • Report an adhoc - non asset based issue

  • Present a message where it’s a TFL Asset

• The ability to create a job

We will cover each in the next articles.