Microsoft Bookings

Microsoft Bookings is a new service that comes as a part of Office 365 and provides an effective way for organisations to quickly and easily schedule bookings using the same user access that is already available through Outlook etc.

With no code it is possible for a user to add a calendar to a form which is pre-populated with available appointments for a given service.

When the user selects a given service e.g. Building Control Inspection/Pest Control, they will then see a set of appointments to choose from.

Once the form is submitted that appointment will be created within the Microsoft Booking system.

The summary of the function provided is as follows.

The ability:

• to add authentication details in settings to connect to their Microsoft Office 365 Booking account

• for a council officer to select which service(s) from the Microsoft Booking service to use in the form

• to choose which data from the service detail that can be shown to the citizen

• to show a responsive set of slots for the citizen to select from

• where the payment function is licensed, to take a payment before the appointment, is created i.e. if payment fails, the appointment is not created and the citizen is notified of this.

Note

Microsoft Bookings is available as a part of a subscription to Microsoft 365 Business Standard (formerly Office 365 Business Premium) and is the service the above is provided for.