Unlike traditional, silo (council department) specific self-service portals you are in control of:
What content shows
How it shows I.e. the layout and style of the content
When it shows I.e. you can add conditional rules to show/hide content based upon criteria
The following security answers are required in order to register for the Capita Benefits self serve integration:
Surname
Date of Birth
National Insurance Number
Claim Reference
The service enables Benefit Claim information on:
Next Payment/Last Payment Details,
Award Amounts,
Statement of Calculation Data,
Overpayment Details
To be provided to claimants.
The following Data Items are available for use with the Capita Benefits application:
Postcode
DHP Award information
Statuses,
Benefit Notifications
System.String
HBSuspended
Is HB Suspended
System.Boolean
HBSuspendedFrom
HB Suspended from
DateTime (Optional)
HBPaidTo
When the HB has been paid
DateTime (Optional)
CTBPaidTo
When the entitlement will end
DateTime (Optional)
HousingAssociation
Housing Association
System.String
ContactTelephoneNumber
Contact Telephone Number
System.Int32
IsCancelled
Is claim cancelled
System.Boolean
HB Details
Token
Description
Type
RentFrequency
frequency of the rent payment
System.String
RentPayLandlord
Rent Pay Landlord
Decimal (Optional)
BenefitCap
Is benefit cap active?
System.Boolean
RentPayLandlordWeeklyAmount
Rent Pay Landlord Weekly
Decimal (Optional)
RentBenefitCalculated
Rent Benefits Calculated
Decimal (Optional)
TotalEligibleIncome
Total Eligible income
Decimal (Optional)
TotalEligibleTaxIncome
Total Eligible Tax income
Decimal (Optional)
TotalEligibleUnTaxIncome
Total Eligible UnTax income
Decimal (Optional)
CTaxBenefitCalculated
Council Tax Benefit Calculated
Decimal (Optional)
GrossWeeklyAmount
Gross weekly amount
Decimal (Optional)
NetWeeklyAmount
Net weekly amount
Decimal (Optional)
ExcessIncome
Excess Income
Decimal (Optional)
WeeklyDisregard
Amount deducted as per the Gov rules
Decimal (Optional)
TotalApplicableAmount
Amount the household needs to live on as per the Gov
Decimal (Optional)
MaximumHousingBenefit
Maximum HB the claimant could get
Decimal (Optional)
WeeklyEligibleRent
Actual amount of rent held in Academy Weekly
Decimal (Optional)
ExcessIncome65percent
Excess Income 65 percent
Decimal (Optional)
CalculatedLHAAmount
Calculated LHA Amount
Decimal (Optional)
WeeklyEligibleCouncilTaxMain
Weekly Eligible Council Tax Main
Decimal (Optional)
MaximumCouncilTaxBenefitMain
Maximum Council Tax Benefit Main
Decimal (Optional)
ExcessIncome20Percent
Excess Income 20 Percent
Decimal (Optional)
WeeklyCouncilTaxBenefitMain
Weekly Council Tax Benefit Main
Decimal (Optional)
WeeklyNonDependantDeductHB
Weekly Non Dependant Deduct Housing Benefit
System.Decimal
WeeklyNonDependantDeductMembers
Weekly Non Dependant Deduct Members
System.String
WeeklyNonDependantDeductCTax
Weekly Non Dependant Deduct Council Tax
Decimal (Optional)
CurrWeeklyHBDHP
Current weekly HB DHP Amount
Decimal (Optional)
CurrWeeklyCTBDHP
Current weekly CTB DHP Amount
Decimal (Optional)
BenefitAward
Token
Description
Type
TotalAwardAmount
Total award amount including DHP
Decimal (Optional)
AwardAmount
Award Amount
Decimal (Optional)
AwardFrom
Award from
DateTime (Optional)
AwardTo
Award to
DateTime (Optional)
AwardType
Award type
System.String
AwardDescription
Award description
System.String
CouncilTaxAward
Token
Description
Type
TotalAwardAmount
Total award amount including DHP
Decimal (Optional)
AwardAmount
Award Amount
Decimal (Optional)
AwardFrom
Award from
DateTime (Optional)
AwardTo
Award to
DateTime (Optional)
AwardType
Award type
System.String
AwardDescription
Award description
System.String
BenefitPayment
Token
Description
Type
Payee
Payee
System.String
Amount
Amount
Decimal (Optional)
DueDate
Payment due Date
DateTime (Optional)
FromDate
Payment from Date
DateTime (Optional)
NextPaymentAmount
Next payment amount
Decimal (Optional)
PaymentToDate
Payment to Date
DateTime (Optional)
InvoiceRecovery
Payment recovered
Decimal (Optional)
NextPayeeType
next payee type
System.String
NextPayeeName
Next payee name
System.String
NextPayeeFrom
Next payee from
DateTime (Optional)
NextPayeeTo
Next payee to
DateTime (Optional)
PaymentIncludesDhp
Next Payment includes DHP?
System.Boolean
PaymentInArrears
if Payment in arrears
System.Boolean
PaymentSummary
Collection of payment summary 's
PaymentSummary
DHPNextPayeeType
DHP Next Payee Type
System.String
DHPNextPayeeName
DHP Next Payee Name
System.String
DHPNextPayeeFrom
DHP Next Payee From
DateTime (Optional)
DHPNextPayeeTo
DHP Next Payee To
DateTime (Optional)
DHPNextPaymentAmount
DHP Next Payment Amount
Decimal (Optional)
NextPaymentDetail
Token
Description
Type
Amount
Amount
Decimal (Optional)
DueDate
Payment Due date
DateTime (Optional)
FromDate
Payment from Date
DateTime (Optional)
ToDate
Payment to Date
DateTime (Optional)
InArrears
Payment in arrears
System.Boolean
HBNextPayment
HB next payment
HBNextPayment
HasHBNextPayment
Has HB next payment?
System.Boolean
IncludesDHP
Includes DHP
System.Boolean
Next Payee Detail
Token
Description
Type
Type
Type
System.String
Name
Name
System.String
Amount
Amount
Decimal (Optional)
FromDate
Payment from Date
DateTime (Optional)
ToDate
Payment to
DateTime (Optional)
InvRecovery
Inv recovery
Decimal (Optional)
Overpayment
Token
Description
Type
StandardDeduction
Standard deduction
Decimal (Optional)
OutstandingBalance
Outstanding balance
Decimal (Optional)
Status
Token
Description
Type
Working
if working
System.Boolean
HoursWorked
hours worked
System.Int32
Carer
if a carer is present on the claim
System.Boolean
CaredFor
Cared for
System.Boolean
InHospital
In Hospital
System.Boolean
InResidentialAccom
In Residential Accomodation
System.Boolean
AllowanceDetail
Token
Description
Type
AllowanceAmount
Allowance Amount
Decimal (Optional)
AllowanceType
Allowance Type
System.String
Entitlement
Token
Description
Type
CurrentWeeklyHB
Current Weekly Housing Benefit
Decimal (Optional)
CurrentWeeklyCTB
Current Weekly Council Tax Benfits
Decimal (Optional)
Documents
Token
Description
Type
Title
Document title
System.String
Type
Document type
System.String
Url
Document download url
System.String
Date
Document date
System.DateTime
DateString
Document date (string)
System.String
Claim
Token
Description
Type
ClaimReference
Citizen's Claim Reference
System.String
CaseType
Citizen's Claim Status Case Type
System.String
ClaimStatusDescription
Citizen's Claim Status Description