# Messages

Where you want to change the content of messages sent via:

* Text Message (SMS)
* WhatsApp
* Facebook Messenger

You need to use the 'content-sms' option:

![](https://3978362562-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgKIYotuJ2G9zOHXIfg%2Fuploads%2FmcKB9skQkca5HPIhMj6Q%2FScreenshot%202022-01-07%20at%2013.06.27.png?alt=media\&token=07b17085-a077-4a21-9a99-d4124dea3d5a)

The following illustrates how the above gets sent as a text message:

![](https://3978362562-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgKIYotuJ2G9zOHXIfg%2Fuploads%2FSKZKmvX7fyiEXRh5bOzH%2FScreenshot%202022-01-07%20at%2013.11.38.png?alt=media\&token=7581ae9b-8d50-4fcb-aa79-812ba1001d82)

{% hint style="danger" %}
The important thing to note is that you **must** place the following:

{{link}}&#x20;

In the body of the message, as the customer will be directed to the web page that contains the details of the update. The article will not save without this.
{% endhint %}
