# Linking to Messenger

### Adding/Removing Facebook Messenger link

A user is able to link their OneVu Profile to their own Facebook Messenger account to enable this to be their preferred notification channel:&#x20;

![](https://3978362562-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgKIYotuJ2G9zOHXIfg%2Fuploads%2Fqi4CWIttFmkdBi8QmcnM%2FScreenshot%202021-12-20%20at%2018.05.12.png?alt=media\&token=21a2c12d-8eb4-48de-94f1-ad527ffc42bb)

Once the citizen follows the steps above this will change to verified as shown:

![Verified Link To Facebook Messenger](https://3978362562-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgKIYotuJ2G9zOHXIfg%2Fuploads%2F7pRbuAlnZ1SQXzxggzcB%2FScreenshot%202021-12-20%20at%2018.09.21.png?alt=media\&token=7b911d80-481e-44ce-8037-4402ee988e22)

{% hint style="warning" %}
&#x20;In order for this functionality to be used the council must have already provided the necessary details to make this functionality visible. More details here:
{% endhint %}

{% content-ref url="../../../openprocess-cases-and-workflow/building-processes/actions/messenger-messages" %}
[messenger-messages](../../../openprocess-cases-and-workflow/building-processes/actions/messenger-messages)
{% endcontent-ref %}

###
