# Changing Email

When one wants to change their email address it is more involved than just a name change because this is generally how people login.&#x20;

So the initial screen to change the email is the same:

![Email Change UI](https://3978362562-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgKIYotuJ2G9zOHXIfg%2Fuploads%2FYUMrWJfHeA56FtYpFWw1%2FScreenshot%202021-12-20%20at%2017.53.31.png?alt=media\&token=9a6e0510-9c28-4442-b9e4-9aeb8c9b89b6)

But once they've done this the citizen will need to confirm the change by clicking a verification email in the email account that they have changed the service to. Until they do the following message is presented:

![Message to highlight confirmation is needed to complete the change](https://3978362562-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgKIYotuJ2G9zOHXIfg%2Fuploads%2F6sw4hMlw8hZ60N82tacO%2FScreenshot%202021-12-20%20at%2017.47.56.png?alt=media\&token=0398023d-318c-4760-a97f-a0b1e4e2b7b5)

{% hint style="warning" %}
If a person attempts to change their email address to one already in use they will face an error message telling them they cannot do this.
{% endhint %}

This is customisable help / guidance, which is changed by the setting:

***Optional notice displayed on Profile Email change, for example, when a change of address form is also required***

As documented here:

{% content-ref url="../../../onevu-control/settings" %}
[settings](https://ieg4.gitbook.io/onevu-digital-platform/onevu-control/settings)
{% endcontent-ref %}
