> For the complete documentation index, see [llms.txt](https://ieg4.gitbook.io/edesigner-new/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ieg4.gitbook.io/edesigner-new/no-code-integrations/openprocess-integration/status-tracking-process-steps.md).

# Status tracking - process steps

A new feature has been added to Forms Management that allows a Status Tracking feature to be added to forms.  When enabled (Setting: EnableStatusButton) a new section is displayed on the launch page of the form as below:

<figure><img src="/files/GxOLPmzxCq175smbrZgx" alt=""><figcaption></figcaption></figure>

Entering the reference number of a previously submitted form and clicking **Check** will retrieve the Steps from Open Process where a matching process for that reference and form type is found.  Details are displayed as below:

<figure><img src="/files/kKWFzfCxHhilgvDvgyN9" alt=""><figcaption></figcaption></figure>

The Process Step details are retrieved from Open Process regardless of whether the form was submitted from a customer account or not.

This powerful new feature enables councils to sign-post citizens - using form submission emails or process step emails from Open Process - to the launch page of the form in order to track the progress of their request without ever needing to contact the council.

{% hint style="info" %}
**Note: this new feature is available from May 2026 in version 2.19 of the Forms package but the functionality is also dependent on the latest versions of OneVu (2.19) and Open Process.**
{% endhint %}


---

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