# Form Level Settings

The following lists all of the settings in the eClaim form and what they do.

| **Name**                                   | **Description**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| SourceId                                   | This setting tells the back office the source of the claim and should be IEG4                                                                                                                                                                                                                                                                                                                                                                                                                             |
| SourceIdMode                               | <p>This setting has three modes and is used for the NEC back office. It means that you can control what is shown in External Items for claims.<br>Option 1 - SourceIdMode  of “eFormReference” = means the IEG4 form reference will be sent to NEC as the Source<br>Option 2 - SourceIdMode  of “ClaimantName” = means the claimant's name will be sent to NEC as the Source<br>Option 3 - SourceIdMode  of “Composite” = means that the form ref and claimant name will be sent to NEC as the Source</p> |
| SourceUserId                               | This should be set to IEG4User                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| UserId                                     | <p>This should be set to the system admin user within Capita = aisdba<br>For Capita / Civica it doesn't matter what this is</p>                                                                                                                                                                                                                                                                                                                                                                           |
| LocalHousingAllowanceAuthority             | This will always be true as it is a legacy setting from prior to full LHA roll out.                                                                                                                                                                                                                                                                                                                                                                                                                       |
| RbvEnabled                                 | If true Risk Based Verification will be enabled.                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| RbvSource                                  | This will be either Coactiva (TransUnion RBV) or Xantura (Xantura RBV) which are the two different RBV suppliers.                                                                                                                                                                                                                                                                                                                                                                                         |
| RbvSourceUrl                               | This will be the URL for the specific RBV service. This will be different between test and live.                                                                                                                                                                                                                                                                                                                                                                                                          |
| RbvSourceCertificate                       | This will contain an encrypted version of the security certificate that allows communication between the eClaim and the RBV service.                                                                                                                                                                                                                                                                                                                                                                      |
| RbvSourceCertificatePassword               | This is the password for the digital security certificate                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| RbvAdvisorLocalAuthorityCode               | This will be the council's LASER code (used for DWP etc.)                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| LowRiskShowUpload                          | Where Evidence Uploads are permitted this setting, if TRUE will mean low risk claims can upload evidence.                                                                                                                                                                                                                                                                                                                                                                                                 |
| MediumRiskShowUpload                       | Where Evidence Uploads are permitted this setting, if TRUE will mean medium risk claims can upload evidence.                                                                                                                                                                                                                                                                                                                                                                                              |
| HighRiskShowUpload                         | Where Evidence Uploads are permitted this setting, if TRUE will mean high risk claims can upload evidence.                                                                                                                                                                                                                                                                                                                                                                                                |
| DisableAnythingElseCharacterValidation     | If set to FALSE then the contents of the box on the 'Anything Else' page will be validated against the regular expression (in the next setting). The reason that you would do this is because some back office applications fail if values like £ symbols are sent in the XML. If this is false you can set a regular expression to limit what is allowed.                                                                                                                                                |
| ValidationExpression                       | <p>This is the box where the actual regular expression is placed. For example the following:<br><br>^[0-9A-Za-z\.\,\',\r,\n,\r\n ]+$<br><br>Will allow text containing letters, numbers, full stops, commas, apostrophes, new lines only.</p>                                                                                                                                                                                                                                                             |
| AppliedForUCWithClaimedFunctionality       | If this is true claimants that state they've applied for Universal Credit but have not yet heard if they are successful, will be treated as if they will be successful. I.e. no questions about rent / landlord etc. unless they're in an exempt category of tenancy e.g. hostel.                                                                                                                                                                                                                         |
| DisableUniversalCreditEvidenceRule         | If set to FALSE then this setting will ensure evidence of Universal Credit is requested on the evidence page where they have said they are in receipt of Universal Credit.                                                                                                                                                                                                                                                                                                                                |
| ShowEqualities                             | If set to TRUE then this setting will ensure an Equalities page is present between the Evidence and Declaration pages.                                                                                                                                                                                                                                                                                                                                                                                    |
| MaxAgeOfAdult                              | This setting defaults to 120 and controls the maximum age an adult can be. It's designed to prevent citizens accidentally typing a date of birth of 01/01/1080 for partners/non deps instead of 01/01/1980.                                                                                                                                                                                                                                                                                               |
| MinAgeOfAdult                              | This setting is designed to ensure partners/non deps are not aged less than 16. It defaults to 16.                                                                                                                                                                                                                                                                                                                                                                                                        |
| MaxAgeOfDependant                          | This setting is exclusive and because children can can child benefit up to 19 the value entered here should be 20.                                                                                                                                                                                                                                                                                                                                                                                        |
| MaxWhoAreYouAge                            | This setting defaults to 120 and controls the maximum age an adult can be. It's designed to prevent citizens accidentally typing a date of birth of 01/01/1080 for claimants instead of 01/01/1980.                                                                                                                                                                                                                                                                                                       |
| MinWhoAreYouAge                            | This setting is designed to ensure claimants are not aged less than 16. It defaults to 16.                                                                                                                                                                                                                                                                                                                                                                                                                |
| ShowCompletedByDetails                     | If set to TRUE when the applicant says the form is being completed by someone else a set of questions about who they are and why they're completing it is asked.                                                                                                                                                                                                                                                                                                                                          |
| IncludeCoverSheetStart                     | Mainly relevant when either RBV or Call Validate  or both are enabled. This sheet shows when the form was started, completed, the risk score and details of the ID/Bank checks done with CallValidate. This page appears at the front of the PDF if this is set to TRUE.                                                                                                                                                                                                                                  |
| IncludeCoverSheetEnd                       | Mainly relevant when either RBV or Call Validate  or both are enabled. This sheet shows when the form was started, completed, the risk score and details of the ID/Bank checks done with CallValidate. This page appears at the end of the PDF if this is set to TRUE.                                                                                                                                                                                                                                    |
| ShowFreeSchoolLunches                      | If TRUE the eClaim will ask if the claimant would like to apply for free school lunches for children that are added to their claim.                                                                                                                                                                                                                                                                                                                                                                       |
| ShowClothingGrants                         | If TRUE the eClaim will ask if the claimant would like to apply for school clothing grants for children that are added to their claim.                                                                                                                                                                                                                                                                                                                                                                    |
| CTaxAccountMaxLength                       | This setting allows the council to ensure that the council tax account number is restricted in length to the actual maximum size of a council tax account.                                                                                                                                                                                                                                                                                                                                                |
| ShowAboutWorkingPages                      | If set to TRUE then the pages asking about work/self employment will be shown even if the person is in receipt of Universal Credit.                                                                                                                                                                                                                                                                                                                                                                       |
| Under22LeavingCareQuestion                 | If TRUE then the claimant will be asked if they were previously in care (a care leaver) if they are under 22.                                                                                                                                                                                                                                                                                                                                                                                             |
| 25to35RehabilitationQuestion               | If TRUE and the person is aged between 25-35 the claimant will be asked if they were previously resident in a hostel etc. and are being rehabilitated into the community.                                                                                                                                                                                                                                                                                                                                 |
| LandlordAddressAgentDetails                | If TRUE this ensures that the landlord's agent details are passed in the XML to Capita. This is a Capita specific setting.                                                                                                                                                                                                                                                                                                                                                                                |
| AlwaysCTBOnly                              | If TRUE this ensures that no claims are sent to your benefit system with HB on them.                                                                                                                                                                                                                                                                                                                                                                                                                      |
| RiskCheckConfirmationPanel                 | If TRUE a panel will appear on the bottom of the About Your Claim page that asks if they agree to their info being used to do checks e.g. RBV.                                                                                                                                                                                                                                                                                                                                                            |
| CapitalizeNbpXmlNames                      | If TRUE names entered will be capitalised when pushed into the back office.                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ApplicantEmailIncludeFormPDF               | If TRUE the email sent to the applicant as a receipt will include the eClaim form as a PDF.                                                                                                                                                                                                                                                                                                                                                                                                               |
| ShowContactMeByEmailOption                 | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| ShowContactMeByPostOption                  | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| ShowContactMeBySmsOption                   | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| ShowContactMeByPhoneOption                 | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| ShowContactMeByMinicomOption               | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| ShowContactMeByLetterOption                | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| ShowContactMeByLetterDifferentFormatOption | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| ShowContactMeViaCouncilOfficeOption        | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| ShowContactMeByOtherOption                 | If TRUE an option will appear at the bottom of the About Your Claim page asking if they'd like to be contacted by this method.                                                                                                                                                                                                                                                                                                                                                                            |
| NbpHbBackOffice                            | This setting tells our form which back office you have. The options are NEC, Civica, Capita                                                                                                                                                                                                                                                                                                                                                                                                               |
| EvidenceUpload                             | If TRUE this setting will allow customers to upload evidence as a part of the claim form prior to submission.                                                                                                                                                                                                                                                                                                                                                                                             |
| AfterActionEvidenceUpload                  | If TRUE this setting will allow customers to upload evidence as a part of the claim form after submission. This setting will also ensure that evident uploaded pre-submission is tracked and the customer told what's missing when they submit their claim.                                                                                                                                                                                                                                               |
| CatchAllEvidenceUpload                     | If TRUE this setting will allow customers to upload evidence adhoc that is not in the list of evidence requested. This is mainly for customers uploading evidence of the same type as previously submitted after submission.                                                                                                                                                                                                                                                                              |
| LCTSEnable                                 | This setting should always be true as it was introduced in 2012 ahead of 2013 when LCTS was first put in place.                                                                                                                                                                                                                                                                                                                                                                                           |
| LCTS\_ProtectPensioners                    | This setting will always be true.                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| LCTS\_SupportVulnerablePeople              | This setting will be true if you support vulnerable adults as a part of your LCTS scheme.                                                                                                                                                                                                                                                                                                                                                                                                                 |
| LCTS\_RemoveSAR                            | IF TRUE this means any claimants of working age will not be given the option to apply for Second Adult Rebate.                                                                                                                                                                                                                                                                                                                                                                                            |
| LCTS\_DisableBackdating                    | If TRUE claimants will be unable to claim any backdating for LCTS.                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| LCTS\_RemoveOwnerOccupierLivingSituation   | IF TRUE then the owner occupier option will not appear for working age claimants.                                                                                                                                                                                                                                                                                                                                                                                                                         |
| LCTS\_BackdatingPeriodMonths               | If you do allow backdating as a part of your LCTS scheme you can set the number of months here. This means you can support different levels from the standard number of months.                                                                                                                                                                                                                                                                                                                           |
| LCTS\_EnforceCapitalEvidenceThreshold      | If TRUE this means evidence of capital will be requested if the threshold is exceeded (see next setting)                                                                                                                                                                                                                                                                                                                                                                                                  |
| LCTS\_CapitalEvidenceThreshold             | This is monetary value that is solely about triggering if evidence of capital is request. The default is 6000                                                                                                                                                                                                                                                                                                                                                                                             |
| LCTS\_EnforceCapitalAllowedThreshold       | If TRUE this means the user will not be permitted to proceed further with their application.                                                                                                                                                                                                                                                                                                                                                                                                              |
| LCTS\_CapitalAllowedThreshold              | This is monetary value that will prevent the user proceeding further if the total value of their capital is higher than it. The default is 16000                                                                                                                                                                                                                                                                                                                                                          |
| LCTS\_ConsiderCapitalForPassportedClaims   | If TRUE claimants in receipt of passported benefits will still be asked for proof of Capital.                                                                                                                                                                                                                                                                                                                                                                                                             |
| NonLCTS\_EnforceCapitalAllowedThreshold    | If TRUE this means the user will not be permitted to proceed further with their application for non LCTS claims e.g. pensioners.                                                                                                                                                                                                                                                                                                                                                                          |
| NonLCTS\_CapitalAllowedThreshold           | This is monetary value that will prevent the user proceeding further if the total value of their capital is higher than it. The default is 16000                                                                                                                                                                                                                                                                                                                                                          |
| NumberOfChildren                           | This number is the maximum number of children that can be on a claim. The default is 20 but can be increased to whatever you like.                                                                                                                                                                                                                                                                                                                                                                        |
| NumNonDependants                           | This number is the maximum number of non-dependants that can be on a claim. The default is 5 but can be increased to whatever you like.                                                                                                                                                                                                                                                                                                                                                                   |
| NumberOfBankAccounts                       | This number is the maximum number of bank accounts that can be on a claim. The default is 6 but can be increased to whatever you like.                                                                                                                                                                                                                                                                                                                                                                    |
| NumNSCerts                                 | This number is the maximum number of national savings certificates that can be on a claim. The default is 5 but can be increased to whatever you like.                                                                                                                                                                                                                                                                                                                                                    |
| NumStocksShares                            | This number is the maximum number of stocks/shares that can be on a claim. The default is 5 but can be increased to whatever you like.                                                                                                                                                                                                                                                                                                                                                                    |
| NumOfOtherSavings                          | This number is the maximum number of other savings that can be on a claim. The default is 5 but can be increased to whatever you like.                                                                                                                                                                                                                                                                                                                                                                    |
| UploadWhiteList                            | This is a setting for the Upload of evidence in forms. This controls the types of files that are permitted. This list would normally only be used if a specific type of file is allowed, as the black list is present below to prevent any disallowed file types. File types are added using their extension and multiple types can be added by separating them with a comma. For example if only MS Word documents were allowed you could add the following: doc,docx                                    |
| UploadBlackList                            | The black list is the list of files which are NOT allowed to be uploaded. This allows specific file types known to be commonly used for viruses to be listed                                                                                                                                                                                                                                                                                                                                              |
| UploadSizeLimit                            | This allows one to specify the maximum size of any single file in bytes. I.e. 10000 is roughly 10MB                                                                                                                                                                                                                                                                                                                                                                                                       |
| FastTrackHighRisk                          | If 'FastTrack' is enabled this setting allows you to provide this option if the claim is high risk by setting it to TRUE.                                                                                                                                                                                                                                                                                                                                                                                 |
| FastTrackMediumRisk                        | If 'FastTrack' is enabled this setting allows you to provide this option if the claim is medium risk by setting it to TRUE.                                                                                                                                                                                                                                                                                                                                                                               |
| FastTrackLowRisk                           | If 'FastTrack' is enabled this setting allows you to provide this option if the claim is low risk by setting it to TRUE.                                                                                                                                                                                                                                                                                                                                                                                  |
| SelfEmploymentFormUrl                      | This is the URL for the self employed earnings for in your forms environment                                                                                                                                                                                                                                                                                                                                                                                                                              |
| UseSelfEmployedEarningsForm                | If TRUE then when a person indicates they are self employed, they will be taken to the fully integrated self employed form/calculator.                                                                                                                                                                                                                                                                                                                                                                    |
| CVEnabled                                  | If TRUE it means that CallValidate is enabled. This enables real time ID checks for the claimant and partner. As well as real time confirmation that the bank account details they've provided relate tot hem.                                                                                                                                                                                                                                                                                            |
| CVURL                                      | This is the URL for the CallValidate service. There is a different URL for test/live.                                                                                                                                                                                                                                                                                                                                                                                                                     |
| DateTextBoxMode                            | This setting is only present where the data calendar picker is enabled. The default is 'picker'.                                                                                                                                                                                                                                                                                                                                                                                                          |
| CapitalizeNbpXmlNames                      | This setting will mean that names captured in the form are passed in capitals. Some back office applications tend to only use Capitals. Hence this can enable uniformity. The default is false. Update to true if you want this behaviour.                                                                                                                                                                                                                                                                |
| NonLCTS\_EnforceCapitalAllowedThreshold    | This setting enables you to have a different capital threshold where the applicant's claim includes Housing Benefit.                                                                                                                                                                                                                                                                                                                                                                                      |
| NonLCTS\_CapitalAllowedThreshold           | This value is the capital threshold where it is a Housing Benefit claim. The default is 16000.                                                                                                                                                                                                                                                                                                                                                                                                            |
